Employees who feel valued are more productive, are more likely to stay, and take the company further.
Enabling everyone to bring their input to the table means you'll reap the rewards of hiring the best.
Misunderstandings and errors cost time and money. Clarity means things get done faster and better.
People differ in how they use language to communicate. We identify communication problems in your international workforce, and show you how to fix them.
Do you want to make sure all voices in your team are heard, everyone feels represented and the team lives up to its potential? Using our structured audit, we assess to what extent communication is clear, efficient and inclusive.
There are two versions of our audit:
The shorter version can be developed into the longer version at a later point in time.
A language policy is a useful set of guidelines for how to successfully communicate in diverse groups and value everyone's contribution. This usually covers both speaking/listening and writing/reading; we will work with you to determine what the focus should be.
A language policy can be part of an existing policy you would like to extend, or in a separate document - it's up to you.
Do you have a text or speech that is meant to convey a crucial message? Or instructions that are vitally important for everyone in the organisation? We'll edit your document to make it clear for everyone regardless of their language background - without changing the content, of course. The style we choose will depend on the target group and the purpose of the text, and will be established on the basis of information you provide or a needs assessment workshop we run.
If the text is to be spoken, we'll advise you on what to pay attention to during the speech.
If you regularly communicate with diverse audiences, our training & coaching service could be really useful for you. Analysing your target groups, communication channels, content and any other requirements, we will work closely with you to identify any potential for more effective communication. Always in line with your personality and role, we will then guide you to achieving that potential.
Next to looking at language and communicative behaviour, our choaching makes sure you understand the underlying mechanisms - making your development sustainable for the long term.
To find out more, get in touch using the contact form below.
We advise professionals who work in English in international organisations and our services are particularly relevant to native English speakers. If you are part of an HR department or communications team, or are an individual who values clear, effective and inclusive communication, get in touch today for a free chat about how we can help you.
At CARAS, full inclusion of our beneficiaries is crucial to us. We want everything that we do to be accessible, and to represent the views and experiences of those that we exist for. We work with refugees and people seeking asylum so adapting the language we use is a constant for us during activities and meetings. However, when it comes to our organisational policies and written content the challenge is much harder: policies have to contain certain information and they have to work for a wide range of stakeholders- staff, volunteers and funders all need to be able to read and use policies. However, some policies relate specifically to the experiences our beneficiaries may have with us, and set out what they can expect. We found that these were confusing, complex and inaccessible to most people and that therefore the people who they are written to support were missing out on important information. BEIO Consulting worked with us to test styles of language that were preferred by beneficiaries, running interactive workshop sessions to find this out and paying close attention to what people said. Following this, they drafted versions of our Safeguarding Policy, rephrasing difficult sections to make them comprehensible to new English language readers. Throughout the process, BEIO were extremely tenacious, staying in touch and checking in on progress. They re-drafted sections that had been problematic, and supported us to understand some of the common ways we had been over-complicating things. They were extremely swift in amending and re-drafting, listened to everything we felt we needed, and guided us gently when we were wandering off track. The impact has been that we are now able to re-write our policies in ways that help be understood by all, keeping us true to our principles of inclusion. Thank you BEIO!